SHIPPING AND DELIVERY INFORMATION.

*Free Delivery on Kuala Lumpur & Selangor per Order over RM 1,000.00

*Free Delivery on Johor state Delivery on per Orders over RM 1,500.00

*Free Delivery on Perak,Penang,Perlis,Kedah,Kelantan,Pahang,Terengganu,Negeri Sembilan and Melaka per Orders over RM2,500.00

*Country State we NOT provide shipping service:-

Sabah,Sarawak and WP Labuan

Note: We are only deliver to one address per order.

Domestic Shipping

FirePlus.com.my offers a fair domestic shipping fees for your convenience based on total weight of product, as follows:

Expected Shipping Time and Requirements for Each Shipping Option

Please note: ‘Business Days’ are Monday through Friday; FirePlus does not process orders on Saturday or Sunday, nor do our carriers deliver on these days.

  • Courier Service

• Order processing time can take 1-4 business days before they are sent out to shipping

• Most orders leave warehouse within 24 hours; most items are delivered within (2) Business Days

• Signature upon delivery required

  • Domestic Ground Shipping

• Order processing time can take 2-4 business days before they are sent out to shipping

Please note the following:

  • All shipments will require a signature for delivery.
  •  Orders over 30 kilograms may only be sent via freight/transportation company
  • Fire Extinguisher with registration Bomba Certificate order processing may take 3-5 business days before they are sent out to shipping.

Your patient we highly appreciate.

• Special orders or orders coming from an alternate warehouse cannot be expedited.

Tracking Numbers

For your convenience, tracking information will be e-mailed to you as soon as we process your order.

Oversized Shipping

Items that are oversized, weigh over 30kilograms, or require special handling will ship ship via freight/transportation company. Once your order leaves our distribution center, the freight company will contact you to arrange a specific delivery time. Please note that each shipment requires signature upon delivery. Also, be sure to inspect the shipment when it arrives and notify the driver of any damage.

*NOTE:

In order to expedite your order we may need to change the carrier or method of delivery. While we try to stock every item we sell on the website, there are some items that run out-of-stock or we do not stock yet. In these cases there maybe delays to your order being shipped, however we will notify you within 1-2 business days. Whether you decide to leave the item on order with us or cancel will be your option.