FAQS:
1.) What info I need to provide to register Bomba certificate for 9kg ABC & Co2 type fire extinguisher?
• Please provide company name with full address and state out the quantity units to be register if got different batch address.
2.) Where should I provide the info for the fire extinguisher Bomba certificate registration?
• Please “key in” the info at Order Noted form when check out.
3.) How long the duration day for the Bomba certificate registration?
• Estimate 3-5 working days to complete the registration.
4.) What transportation service do you use?
• For item total weight below 30kg we will ship via courier service.For oversize item or item over 30kg above we will ship via freight/transportation company.
5.) Can I purchase an item that is out of stock?
• Out of stock items are not available for purchase. You can however contact our Customer Service at 018-2922784 or email enquiry@fireplus.com.my to check when the item will be available.
6.) What is a promotional voucher and how do I receive one?
• Customers are able to receive promotional vouchers by subscribing to the Fireplus.com.my email newsletter. You will however need a registered account to use the voucher code.
7.) What payment forms are accepted by FirePlus.com.my?
• You can use the following payment types when making a purchase:
» Visa
» MasterCard
» FPX online bankings
8.) How do I use my e-voucher code?
• During the checkout process, you will be asked to enter any promotional codes you may have.
9.) How will I know if my payment has been successful?
• Your screen will display a message thanking you for your purchase along with your order number. You can use this order number for future reference regarding any queries you may have. You will also receive an email confirmation of your order.
10.) Do I need to service my fire extinguisher?
• To ensure your fire extinguisher works effectively condition,a fire extinguisher is necessary to service once a year.
11.) Does FirePlus offer fire extinguisher service?
• Yes.We offer fire extinguisher service.Please call/whatsaap 018-2922784 or can fill in the request form at the main page ‘Fire Extinguisher service’.